Please allow 48hrs to 72hrs for prescription requests to be processed and available for collection at the pharmacy.
It is easier and quicker to book appointments and request repeat prescriptions via our online service. Simply log in and select an option. If Patient Access is unavailable you are advised to arrange your appointment or prescriptions using other methods as provided in this website. Requests to register to use this system will be passed to a doctor for authorisation to access this service.
Certain kinds of regular medication may be given by “repeat prescription”, only with prior approval of the Doctor. These prescriptions should be requested ideally 48 hours in advance. Remember prescriptions ordered online at the weekend or in the evening will not be processed by us until our next working day so will not be ready until 48 hours after our receipt of your request. Please allow extra time for public holidays.
If you forget to request a Repeat Prescription
If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provision of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. If you receive stoma products from your pharmacy or other suppler and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.
Order in person or ask your chemist to oder for you
You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.
Please hand in your repeat prescription request in to reception.
You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery. (Please allow extra time for any possible delays with the postal service).
Pharmacy Ordering/Collection Service
Some pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.
Prescription requests can be made by telephoning between 10am to 5pm.
- Patients can only request repeat items and not special requests if ordering Online
- Only a 1 month supply of the contraceptive pill can be issued without a current blood pressure check. Please make an appointment with the Practice Nurse to get a longer supply..
- Prescriptions ordered on a Friday will be ready for collection on Monday afternoon
- Prescriptions should not be ordered more than 7-10 days from when it is due, as it may not be authorised by the Dr. Receptionists may ask why medication is being ordered early so they can inform the doctor of the reason.
The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-Repeat Items (Acute Requests)
Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor.
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 5pm on that day, or you may be advised to attend the next day.
Additional Requests of Repeat Medication
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
“If a patient intends to go away for a longer period(than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service…. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods…. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.”
Where ongoing medical attention is not necessary, the patient may be given a private prescription.